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Fred Taylor talks to his wife Julie about his 15 years writing letters to frustrated airplane passengers as Southwest Airlines’ apologizer-in-chief.
Bought by WVBI-LP, WGUC/ WVXU, and New Hampshire Public Radio
- Added: Jan 19, 2017
- Length: 02:26
- Purchases: 3
- Added: Dec 09, 2007
- Length: 04:18
- Purchases: 1
